Microsoft Dynamics 2012 - R3 Basic Introduction
The
expected date of release of R3 was April 2014. The anticipated new features are
the center of discussion these days. The basic introduction to Dynamics 2012 R3
and few features to start with
1- R3 will be available on Cloud
2- Amazing Customer Experience
3- PowerQuery
1- R3 will be available on Cloud
2- Amazing Customer Experience
3- PowerQuery
AX 2012 R3 will be available in the Cloud on Microsoft’s Azure server platform
Once released this could be the fastest and most cost effective way to deploy
both development and UAT infrastructures for Dynamics AX. There are still
costs directly with Microsoft to run Azure servers but the overall speed of setup and the
elimination of any hardware purchase make this a compelling offering. And
with Azure you only pay for server time used!
Amazing Customer Experiences - Claim of Microsoft Dynamics R3
With new features and tools available through this release, you’ll be able
to engage with customers on their terms, run agile operations to
exceed your customers’ needs, and expand your business to better serve
your customers.
What
is written in the MS Dynamics R3 Preview document is as follows
“In
this era of the customer – where technology has transformed the social fabric
of how we engage, connect and interact with one another – it is critical for
businesses to gain insight into their customers’ needs in order to deliver
experiences that build lasting relationships. Operating in today’s digitally
connected world impacts businesses in so many ways, that adapting to customer preferences
with agility and speed is essential.”
Comments
from Tatarinov
"In
his keynote featuring Microsoft Dynamics customers Chobani Inc., City Harvest
Inc., Delta Air Lines, Lotus F1 Team, New Belgium Brewery Co. and Weight
Watchers International Inc., Tatarinov called on businesses to change their
approach and adopt a customer-centric view to enable them to deliver meaningful
customer interactions. In this era of the customer, he underscored the
importance of technology combined with cultural changes in the organization as
critical for businesses to gain insight into their customers’ needs and deliver
experiences that help build lasting relationships."
Engage with customers on their terms
Mobile experiences delivered through Microsoft
Dynamics AX 2012 R3 provide differentiating customer-facing experiences that
help you:
·
Engage with the
customers anywhere at any time. Online, in store or on-the-go, customers want
business on their own terms. With R3 you can get tools to create seamless
omni-channel engagements.
·
With the release of R3 you’ll
be able to provide more meaningful services and advice to your customers in a
way that makes sense for them.
- Build profitable customer
relationships. New social channels integration and ecommerce new features
in Microsoft Dynamics AX 2012 R3 let teams work together to serve
customers in new ways, including support for customer-specific pricing,
wish lists, and unassisted sales. Get support for loyalty programs across
legal-entities and tiering of customers as well as enhanced gift card
functionality. Even incorporate Facebook and Twitter into campaigns right
out of the box.
Satisfy changing customer needs
Make
your customers happy!
- Offer choices. New and
integrated Warehouse and Transportation Management capabilities helps you
provide your customers with the fulfillment choices they want. You can
even quickly act on their changing requirements with a few clicks of a
button—and still keep logistics and transportation costs low.
- Respond to continuously
shifting customer requirements. Timely, end-to-end visibility into supply
chain operations helps you balance inventory and operating expenses. In
addition, we now provide support for basic SKU-level demand forecasting
based on historic data, using a combination of Microsoft SQL Server and
Microsoft Excel to view, visualize, and edit the forecast data.
- Share highly-responsive, timely
delivery insights with customers. With the integrated warehousing and
transportation capabilities you have insight into your global supply chain
with a few clicks, and can share this insight with your customers since
they value information about their order status as much as receiving the
order.
Serve your customers better and expand your business
Microsoft
Dynamics AX 2012 R3 can help reach new customers in new ways:
- Deliver solutions to new
geographies. Single-instance solutions help deploy organizational best
practices to new geographies quickly and easily—without starting from
scratch. The planned Master Data Management capabilities also support
decentralized global installations. Manage Microsoft Dynamics AX projects
from pre-sales to implementation and operations Lifecycle Services, a
cloud-based framework that makes it easier to grow.
- Innovate products and services. With Microsoft Dynamics AX 2012 R3, you and your employees have the insight and flexibility to drive innovation that improves business operations and the way they serve customers—empowering you to give customers what they want, when they want it.
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